Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Offshore Casinos. We publish research-led comparisons of offshore online casinos that accept US players, and readers write to us about everything from a payout that has stalled to a bonus term that reads oddly. Email is the only channel we run, and a person reads every message.
You must be 21 or older to gamble at the sites we cover (18 in a small number of cases, depending on the operator's own rules), and offshore casinos sit in a legal grey area for US players. If gambling has stopped being entertainment, call 1-800-GAMBLER for free, confidential help before you contact us about anything else.
Email Us
Write to [email protected]. We aim to reply within two business days. Messages that need us to re-check an operator's published terms can take longer, because we verify before we answer.
To get a useful reply first time, include:
- The casino's name and the page on research-finance.com where you read about it.
- What you expected and what actually happened — dates help, in US format.
- Whether money is involved, and if so the deposit or withdrawal method (card, bank wire, Bitcoin, Ethereum, Litecoin, USDT or USDC).
- Any bonus attached to the balance, including the rollover figure you were shown.
Please don't send passwords, full card numbers, crypto private keys or seed phrases. We never need them, and no legitimate casino support agent will ask for them either.
What We Can Help With — and What We Can't
| We can | We can't |
|---|---|
| Correct or update anything we've published, including bonus figures and rollover terms | Access, unlock, close or verify your casino account |
| Explain how a wagering requirement, minimum qualifying odds or payout limit in our coverage works | Release a withheld withdrawal or overturn a KYC decision |
| Point you to the licensing details an operator publishes, and say plainly where we can't verify a claim | Give legal advice on your state's gambling laws, or tax advice on winnings |
| Log a complaint pattern about an operator and re-review it | Offer odds, picks, betting systems or anything framed as a way to win |
| Handle commercial, media and partnership enquiries | Sell or trade placement in our rankings |
On legal and tax points we can only give general information. State law differs sharply and personal circumstances matter, so consult a qualified attorney or tax professional before acting.
Disputes With an Offshore Casino
We're an independent publisher, not a regulator and not an ombudsman. Offshore sites are licensed outside the US — commonly under Curaçao, Anjouan or Costa Rica frameworks — and carry none of the protections a state-licensed operator in New Jersey, Michigan, Pennsylvania, West Virginia, Connecticut, Delaware or Rhode Island must provide. There is no state gaming commission to escalate to, no segregated-funds guarantee, no state-run dispute service, and no independent confirmation that advertised RTP figures hold. An offshore casino can delay or refuse a payout, and you may have little recourse.
If that's your situation, the sequence that tends to work best is: exhaust the casino's own support and complaints process in writing, keep every screenshot and transaction ID, check whether the license issuer named in the site's footer operates a complaints channel, then send us the file. We can't force payment, but a documented pattern genuinely changes how an operator ranks on this site, and we'd rather warn readers early.
Bonus Questions We Get Most Often
Most reader mail is about the offers themselves, so it's worth setting out how we treat them. The offers shown on our pages are the operator's own advertised figures as of our last check — Sep 25, 2026 — and every one of them carries conditions we expect you to read before depositing. None of them is free money.
- Raging Bull — 410% up to $10,000 + 50 Free Spins. Our top-rated pick at 10.0 editorially, largely because it's a long-running RTG-powered slots room with deep progressive jackpot coverage and a bonus structure that runs across several deposits rather than one. The catch is the one readers email about: high-percentage match bonuses of this kind normally come with heavy rollover, maximum cashout caps and game restrictions, and the free spins are usually locked to a named slot. Check the rollover multiple, the expiry window and the cashout cap on the promo page before you opt in — if those aren't stated clearly, treat that as a reason to pause.
- Magician Bet — 101% No Wagering. Rated 9.8, and on this page for a structural reason rather than a headline number: a no-wagering match is the easiest offer type to understand, because winnings from it are not locked behind a rollover multiple. Smaller headline percentage than the others, though, and "no wagering" still sits alongside eligibility rules, minimum deposits, time limits and often a cap on the bonus amount. Read those, and don't assume no-wagering means no conditions.
- Slots of Vegas — 375% Bonus + 50 Free Spins on Cash Chaser. Rated 9.8. It earns its slot here as a slots-first site with a large RNG library and a clearly named spins game, which makes the offer easier to evaluate than vague "spins on selected games" wording. Limitation: table games, video poker and live-dealer play are commonly excluded from or weighted low against this style of deposit match, so blackjack, roulette and baccarat players get less from it than slot players. Confirm game weighting and the rollover before depositing.
- Uptown Aces — 600% For New Players. Rated 9.7, and the largest advertised match percentage on our list. Big percentages usually pair with lower maximum bonus values and stricter rollover than a smaller match, so the usable value may be well below what the number suggests. Verify the cap and the wagering requirement first.
Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino and Bets.FM also appear in our rankings, with offers ranging from sweeps-style coin packages to a 225% match up to 1 BTC plus 225 free spins at Bets.FM. Crypto-denominated bonuses carry an extra wrinkle worth raising with us if it's unclear: the dollar value of a BTC-denominated bonus and of your own balance moves with the market, so a win can shrink before it reaches your wallet.
Questions About Money, Fees and Payout Times
Deposits at offshore sites typically run through Visa and Mastercard bank cards, bank wire or money transfer, and cryptocurrency — Bitcoin, Ethereum, Litecoin and stablecoins such as USDT and USDC. Card deposits from US issuers are declined often enough that crypto has become the default for many readers; wires work but are slow and usually carry bank charges on both sides. Withdrawals are where the real differences show: crypto payouts are generally the fastest route offshore, while wires and checks take considerably longer, and operators apply their own minimum and maximum payout limits, weekly caps and withdrawal fees.
We don't publish payout speeds as tested results, because we haven't deposited or withdrawn anywhere — what an operator advertises and what a reader experiences can differ. If you want us to look at a specific casino's stated fees, limits, KYC requirements or processing times, ask and we'll check the terms as published and tell you where they're silent. Reader reports on actual timings are welcome and feed directly into our re-reviews.
Corrections, and How We Rank
Accuracy complaints go to the front of the queue. Bonus terms change without notice, games are added and pulled, and licensing details get updated, so if a figure on our site no longer matches the operator's page, tell us and we'll re-check and amend with a fresh date.
On method: we research and compare operators on game range across slots, progressive jackpots, blackjack, roulette, baccarat, video poker and live-dealer rooms; the software studios behind them and whether RNG certification or provably fair mechanics are documented; bonus value measured against rollover, time limits and caps rather than headline percentage; banking breadth and published payout limits; verification demands; support quality; and what an operator's license actually covers. Some links on this site are commercial and we may earn a commission when a reader signs up. That never buys a position, a rating or a favorable line — several sites we rank carry limitations we've said so in print.
Eligibility and Player Safety
These sites accept US players; that is not the same as being authorized to serve them. Online casino gambling is regulated and legal in only a handful of states, and restricted or illegal in most others. Check your own state's law before you play, and understand that using an offshore casino is a decision you make without state-level consumer protection behind you. You must be of legal age — 21 at most of the operators covered here — and you should never deposit money you can't afford to lose.
Offshore operators frequently lack the responsible gambling tooling regulated US sites must offer: deposit limits, cooling-off periods and binding self-exclusion may be limited or absent. If you need help, the National Problem Gambling Helpline is free and confidential at 1-800-GAMBLER, available 24/7. Tell us in your email if support is what you're after and we'll respond with resources rather than casino links.
Before You Write
A fair amount of reader mail is answered faster by our own pages. If your question is about which sites suit a particular need, our comparison of casinos that operate outside GamStop and similar self-exclusion schemes covers related ground. Otherwise, send the email — general questions, corrections, complaint files, media requests and partnership proposals all go to the same address, and we'll route them internally. We'd rather hear from you than have you guess.